Here's what's new!
We changed this up a bit, but we’re making your Permit Report experience so much better!
Our Website
Welcome to our new and improved website.
We still offer the same great products and friendly customer service, we've just updated our looks!
Registering
We wanted to make everyone's experience way better, so we had to start over.
All clients, whether existing or new, must create a new account.
If you are an existing client, don't worry - we still have records of all your orders.
They won't be displayed on your new account, but if you need any records, we'd be happy to provide them to you. Just send us an email at customerservice@permitreport.com with the request for your records.
The Order Process
It's still the same.
Log-on to your account, choose the research you'd like us to conduct, and select any additional research. Then fill out the order form and provide us with all the property information and any notes that will help our search.
The Payment Method
This process has changed.
We no longer take the payment information at the time of ordering a report.
We updated our process to a more secure system.
We will now send you an invoice via email when we have completed the research.
Once you receive the invoice, you will have to pay it immediately. After the payment is received, we will then upload the report and it will be available for download by logging onto your account.
Status Updates
It's still the same.
We're delivering our reports as fast as we can. Our time frames are still the same, but for more information you can view the details on the order page.
Questions
If you have any questions, please don't hesitate to contact us.
We'd be happy to help!