FAQs


Q: What permits may be contained in a Permit Report?
  • Building Permits
  • Certificates of Occupancy
  • Mechanical Permits
  • Electrical Permits
  • Plumbing Permits
  • Grading Certificates and Permits
  • Violations of Record


Q: How long does it take to receive a completed report?
A: The length of time depends on the local municipality in which the subject property is located and on how large the files are for each property. Residential orders for properties located within the City of Los Angeles will be completed and delivered within 2 to 4 business days and 3 to 5 business days for Commercial Reports. Most orders for properties located outside the City of Los Angeles will be completed and delivered within 5 to 10 business days, however we can not guarantee the exact time of delivery. Please refer to our Coverage Area page for more information.

Q: What cities/counties can I order reports in?
A: Please reference our Coverage Area page for this information.


Q: How do I receive the finished report?
A: You will receive an email notification from our system letting you know when your report is ready to be viewed (please check your junk mail box for this email). The email will contain a link to your report. This link will be good for 30 days. In addition, you can log into your account using your email address and password and click on Your Reports to view all of your current and past reports.

Q: How do I cancel an order that has already been placed?
A: In order to cancel your Permit Report, your report must not yet have been completed and uploaded to our system, and it must been less than 24 hours from the time you ordered your report. If the prior two instances are true, then you can cancel your order by calling our office at (800) 607-0544 (during work hours) or by emailing us at info@permitreport.com. Please make sure to include the subject property address in this email.


Q: Is a Permit Report required for the close or escrow/selling of property?
A: As is it not required to order a Permit Report to close escrow, it is required that the seller and agent disclose to the buyer everything on the subject property that has been built to code and has been legally permitted.


Q: Are rush requests available?
A: Yes, for residential properties located in the City of Los Angeles, we will honor request for rush service for an additional $40 fee. If you have a rush request, please check on the Rush Request option box on the order page. Reports will be delivered within 24 hours of placing rush request.

Q: What additional services/reports do you offer?
A: Permit Report offers the following additional services when ordering either a Residential or Commercial Report: Zoning Report, Geo/Soils Report, Sewer Report, and Violations of Record(s) Search




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